Useful information


up to 10.30 in the morning

from 13.00 onwards

Dr. med. René Vogelsang, hotel surgery hours, Wednesday and Friday afternoon by appointment

in the Eisvogel SPA – our weekly Active & Relax programme encourages you to get involved

and slippers are provided free of charge

Pool Suite
Swimming pool 07.00 - 22.00
Sauna in summer 16.00 - 21.00, in winter 12.00 - 21.00

Credit card, EC card; cash,

Free storage
Hire of electric bikes (city bike and mountain bike) €25.00/day per electric bike

Relaxation package
Inclusive service 09.00 – 17.00 in the bistro

Fitness room/gym
in the Pool Suite/1st floor 07.00-22.00
featuring the latest Life Fitness equipment

Breakfast buffet
in the conservatory
Mon-Fri 06.30 to 10.30
Sat-Sun/Public holidays 07.30 to 10.30

Foot care
Medical chiropody and pedicures in the SPA

by appointment
SPA phone no. 448, daily 09.00 - 19.00

Covered parking
€ 5.00 per day

With restrictions. Please state when booking. Cost per day excluding food € 15.00. Animals are not permitted in the SPA, on the sunbathing lawn or in the breakfast room.

Children's prices
Children under the age of 16 are only allowed in the EISVOGEL SPA when accompanied by adults – please be considerate of guests seeking peace and quiet. Special terms for children between 12 and 18; children up to the age of 6 are free in their parents’ rooms

Cosmetic treatments
MARIA GALLAND and PHARMOS NATUR – By appointment 09.00 – 19.00, Tel. 448

Credit card
American Express, Mastercard, Visa (not for extras)

Tourist taxes
per person/day € 2.10; children € 1.40

Late Check Out
up to 12.00 free - subject to availability
up to 18.00 including Bistro/Relaxation package – and use of the Pool Suite € 39.00 per person subject to availability

Massages, baths, etc.
by appointment 09.00 – 19.00 SPA-Telefon: +49 (0)9445 969-448

SPA-Phone: +49 (0)9445 969-448

close to the Hotel

Cancellation insurance
Information and documentation is available on request with the confirmation of reservation; please refer to our website.

Finnish sauna, brine steam room and infra-red sauna in the Eisvogel Pool Suite, External sauna block, summer 16.00 - 21.00, winter 12.00 - 21.00, indoor pool in the Eisvogel Pool Suite 07.00 - 22.00, from 19.00 onwards access only using room key

Appointments and advice daily from 09.00 – 19.00, Phone: +49 (0)9445 969-448

The fun putting game. Green fees for adults in summer: € 3.00 (adult), € 2.50 (children up to 14 years)

Cancellation rules
We will endeavour to rent out your room in the event of a cancellation. Should we be unsuccessful: there is no charge for cancellations up to 7 days prior to arrival; 40% of the accommodation price will be charged up to 4 days prior to arrival and 60% of the accommodation price in the event of cancellation at short notice or no-show

SPA-Phone +49 (0)9445 969-448
daily 09.00 - 19.00 Uhr

Pamper Package
Inclusive services 09.00 – 17.00 in the Bistro; Saturday - Thursday 4-course dinner with a choice of dishes; Friday 5-course surprise menu

in the main building and new building