A-Z

Departure:

up to 10.30 in the morning

Arrival:

from 13.00 onwards

Doctor

Dr. med. René Vogelsang, hotel surgery hours, Wednesday and Friday afternoon by appointment

Atelier

in the Eisvogel SPA – our weekly Active & Relax programme encourages you to get involved

Pool basket

provided in the room with a blanket for every guest

Bathrobe

and slippers are provided free of charge

Pool Suite

Swimming pool 07.00 - 22.00

 

Sauna in summer 16.00 - 21.00

 

in winter 12.00 - 21.00

Payment

Credit card, EC card; cash,

 

credit cards cannot be accepted for extras and offers

Cycles

Free storage.

Hire of electric bikes (city bike and mountain bike) €25.00/day per electric bike

Relaxation package

Inclusive service 09.00 – 17.00 in the bistro

Fitness room/gym

in the Pool Suite/1st floor 07.00-22.00

 

featuring the latest Life Fitness equipment

Breakfast buffet

in the conservatory

 

Mon-Fri 06.30 to 10.30

 

Sat-Sun/Public holidays 07.30 to 10.30

Foot care

Medical chiropody and pedicures in the SPA

by appointment

SPA phone no. 448, daily 09.00 - 19.00

Covered parking

€ 5.00 per day

 

€ 30.00 per week

Dogs

With restrictions. Please state when booking. Cost per day excluding food € 15.00. Animals are not permitted in the SPA, on the sunbathing lawn or in the breakfast room.

Children's prices

Children under the age of 16 are only allowed in the EISVOGEL SPA when accompanied by adults – please be considerate of guests seeking peace and quiet. Special terms for children between 12 and 18; children up to the age of 6 are free in their parents’ rooms

Cosmetic treatments

MARIA GALLAND and PHARMOS NATUR – By appointment 09.00 – 19.00, Tel. 448

Credit card

American Express, Mastercard, Visa (not for extras)

Tourist taxes

per person/day € 2.10; children € 1.40

Late check-out

up to 12.00 free - subject to availability

up to 18.00 including Bistro/Relaxation package – and use of the Pool Suite € 39.00 per person subject to availability

Massage, baths,

by appointment 09.00 – 19.00

Packages

Phone 448

Parking

close to the hotel

Cancellation insurance

Information and documentation is available on request with the confirmation of reservation; please refer to our website.

Sauna

Finnish sauna, brine steam room and infra-red sauna in the Eisvogel Pool Suite, External sauna block, summer 16.00 - 21.00, winter 12.00 - 21.00, indoor pool in the Eisvogel Pool Suite 07.00 - 22.00, from 19.00 onwards access only using room key

SPA

Appointments and advice daily from 09.00 – 19.00, Phone 448

Mini-golf

The fun putting game. Green fees for adults in summer: € 3.00 (adult), € 2.50 (children up to 14 years)

Cancellation rules

We will endeavour to rent out your room in the event of a cancellation. Should we be unsuccessful: there is no charge for cancellations up to 7 days prior to arrival; 40% of the accommodation price will be charged up to 4 days prior to arrival and 60% of the accommodation price in the event of cancellation at short notice or no-show

Pamper Package

Inclusive services 09.00 – 17.00 in the Bistro; Saturday - Thursday 4-course dinner with a choice of dishes; Friday 5-course surprise menu

Wi-Fi

in the main building and new building